Melody M. Serbus
11923 Chariot Drive
Little Rock, AR 72206
Phone: (501) 410-2561
Email: mmserbus@ualr.edu
November 20th, 2019
PJ Dingler
Controller
Capital Business Machines, Inc.
710 Jones Street
Little Rock, AR 72205
Dear Ms. Dingler:
I am writing to you about your post requesting a Customer Service Coordinator for your company. My work experience is quite extensive and I have years in customer service. I am working towards my B.A. in Web Design and Development but I have put it on hold due to Covid-19. My skill set is in Microsoft Office and Google suite. I have experience with creating workflows and answering phones. I enjoy working in a team and would love to be a part of your company.
Sincerely,
Melody Michelle Serbus
(501) 410-2561
mmserbus@ualr.edu
11923 Chariot Drive LR, AR 72206
Microsoft Office
Google Suite
Adobe
Wordpress
HTML/CSS
Teamplayer
Active Listener
Responsible
Patient
Problem-Solver
Joseph & Mary Kaufman Scholarship 2019
Dean's List 2018-2019
Chancellor's List 2018-2019
I am a student working towards my Bachelors in Web Design and Development at the University of Arkansas in Little Rock. I have an IT Minor and experience in Microsoft Office, Google Suite, HTML, CSS, Javascript, Wordpress, and Adobe Creative Suite. My goal is to be a Full Stack Web Designer and Developer.
Ran an adult program for 5-6 people, helped with a couple of food programs, developed book displays and posters, helped patrons find materials, and checked them out. I used Publisher, Microsoft Excel, Microsoft Word, and Outlook.
Developed monthly book displays, kept my book sections organized, shelved books, helped patrons find materials, and checked them out. Used Microsoft Publisher and Microsoft Word.
Shelved books, organized my sections, helped patrons find materials, checked out patrons, and helped where needed.